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  1. Digital Canvas
  2. Email Support
  3. NoSpam Mail Protection

NoSpam Mail Protection

  • How do I access the Control Panel?
  • NoSpam Mail Protection Billing Questions
  • Can or should we establish SPF records?
  • Can I continue to use SPF on my mail server?
  • What is SPF?
  • What happens to email sent to addresses that aren't listed in the control panel?
  • How do I keep emails to bogus/invalid addresses off my network?
  • Can the filtering be in place for only some of the email addresses in my domain?
  • What is a sibling domain?
  • How do I set up a distribution list for filtering?
  • I have several "alias" email addresses that are forwarded to one primary address. How do I set that up?
  • Can I use LDAPS (Secure LDAP) for integration?
  • How do I set up LDAP integration to maintain user accounts automatically?
  • How can I add my users?
  • How can I keep my IP address from being blacklisted?
  • How does greylisting work?
  • I am on a mailing list. Can I whitelist all messages sent to that mailing list?
  • Can we whitelist or blacklist by IP address?
  • Can we whitelist or blacklist by subject?
  • How do I add someone to my whitelist?
  • Mail Queue
  • Why are some messages to me being rejected?
  • What causes a bounce message that says,"Desination server rejected contents"?
  • Why are one or more email addresses at my domain not receiving any incoming messages?
  • What causes a bounce message that says, "Destination server rejected recipients"?
  • I did not receive an email, and the sender did not get a bounce. What happened to it?
  • Quarantine
  • Junk Mail Digests
  • About Spam and Viruses
  • Why did I receive this spam?
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