Email Support

General

• Logging into the Administrative Panel
• Changing MX Records
• Logging into Webmail
• MX Record and DNS Setup
• Managing User Account

FAQ

• How does Mail Mobile Sync differ from Exchange?
• What's the difference between POP3 and IMAP?
• I need exchange for some users. Can I have some mailboxes use Exchange and the rest use IMAP/POP?

Business Email

• General Mail Server Settings
• How to perform a Trace Route - Email
• Set up IMAP - Android Device
• Set Up IMAP - iPhone™, iPad™, iPod®
• Set Up IMAP - Mac® Mail

Hosted Exchange

• Sharing your calendar in Outlook Web Access
• Simple Exchange Email Setup - iPhone
• Manually Setting Up Outlook 2010 With Microsoft Exchange 2010
• Setting up Exchange on MacMail
• Setup Exchange - iphone, ipad, ipod (iOS 4+)
• Setting up a Microsoft Exchange account on a Samsung Android phone or tablet

See all 8 articles

NoSpam Mail Protection

• How do I access the Control Panel?
• NoSpam Mail Protection Billing Questions
• Can or should we establish SPF records?
• Can I continue to use SPF on my mail server?
• What is SPF?
• What happens to email sent to addresses that aren't listed in the control panel?

See all 35 articles

Mail Archive

• How do I access the Control Panel?
• Can I download a copy of one or more archived messages?
• How do I find a specific archived message?
• How can access to arhived messages be granted to administrators or other users?
• What happens if a primary mailbox is changed into an alias address?
• Do I need to archive messages for all mailboxes at a domain?

See all 14 articles