If an existing primary email address that has archived messages is removed from the service, and that same address subsequently set up as an alias for a different primary mailbox, that new primary mailbox will automatically include all historical (and new) messages sent to that alias address. For example, let's say that firstname.lastname@example.org retires and is replaced by email@example.com. In that case, the firstname.lastname@example.org address may be removed for some period of time, then re-established as an alias address of email@example.com. All historical (and new) messages sent to or from firstname.lastname@example.org will be automatically included in the archive for the new primary address of email@example.com.
Articles in this section
- How do I access the Control Panel?
- Can I download a copy of one or more archived messages?
- How do I find a specific archived message?
- How can access to arhived messages be granted to administrators or other users?
- What happens if a primary mailbox is changed into an alias address?
- Do I need to archive messages for all mailboxes at a domain?
- If I make a change to the parameters of a Retention Policy, how does that impact messages archived under that policy?
- What is a Legal Hold, and how do I use it?
- If there are multiple Retention Policies, which policy is applied?
- How are Retention Policies defined?